Australia's only conversational chat platform

24x7 specially trained chat experts

Professional and experienced chat agents around the clock working for you. No freelancers, no contractors & no bots.

Generate leads from anything digital!

Our Live chat integrates with all your digital platforms, reaching your customers wherever they are browsing. Think chat on your website, your Facebook page and now Google messages as well!

More qualified leads mean better sales conversions

Live Chat is driven by 24x7 real human chat agents generating more qualified leads and delivering quick customer support for your website visitors.

Deployment in less than 48 hours

Our lean process helps deploy our Live Chat system on your website in less than 48 hours. Set it up and go live in the shortest turnaround time.

Generating qualified leads made easy

Live Chat Agent is about how it works, how we focus on what really matters. Our win is getting to do the hard work that comes next.

of online customers said a live chat conversation in the middle of an online purchase really helped them decide.

of customers had made their purchase due to the live chat session where questions were answered by a real person.

increase in revenue per chat hour after implementation of managed Live Chat services.

Live Chat Agent turns your website into a powerful lead generation machine capturing qualified leads and driving sales.

Do we need to say more?

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Boost your leads with meaningful conversations

A customer journey is never smooth. Choosing from a vast number of options could be agonising. Our Live Chat Agents connect with the potential customer and guide them through your site, so finding their journey is easy and stress free.

We engage in meaningful conversations sharing answers, tips, and suggestions that help customers make informed decisions.

What we don’t do is annoy your visitors by asking for their name or phone number before we know their concern. Our Live Chat agents are professionally trained to:

Understand customer needs
Understand your services
Align with your marketing efforts
Become an extension of your team

Incredible Features

that work for you. Tirelessly.

Our live chat features will allow you to capture more leads than ever before, even in your sleep.

Customer service agents 24/7

It's around the clock quality lead generation for you so that every visitor to your website is treated as the most important person in your business.

Instant contact with your website visitors

Any time of the day or night, we connect with your website visitors when they’re ready to chat. You will have a response time in seconds, not hours with our Live Chat service.

Unique knowledge base

We study your business so well that our chat specialists become brand ambassadors for your products, services and keep up to date with your latest deals.

Predictive response system

Our ability to customise responses to suit your brand and style allows us to chat with your customers in your language. They never feel like we’re not part of your team.

Track visitor location

We can monitor visitor location and identify high-performing suburbs so that you can target your marketing efforts to those geographical areas.

Advertise your campaigns to your website visitors

With an insight-driven approach, our Live Chat services give power to your campaigns to reach out and inspire your website visitors.

Match your site design with customised chat windows

Our custom chat windows integrate well into your website design to bring a seamless web experience.

Analytics with daily, weekly and monthly reports

Track your website performance, pull up reports and see the results in real time. Analyse your open rates and response times through your personalised CRM dashboard.

Our Pricing Plans

Investing in quality Customer Communication is a no brainer, especially when it's this cost effective!!!!!!

24/7 Fully Managed Chat Solution

Monthly plans from

$200^*

per month
*up to 2,000 Website Visits

Engage customers in real-time

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Our Customers Say

Our online leads have nearly doubled since we implemented LiveChat on our site. All leads and questions are sent to our sales consultants nearly instantly from when customers have spoken with our chat agent, meaning our staff can contact customers quickly and efficiently. The 24/7 feature is also a great benefit to us, in our industry a lot of customers are browsing our website after they get home from work or after dinner, our business is closed at this time, but having an online chat agent ready to answer any questions and talk to browsers means we don’t lose these customers. The chat portal is great, we can see which sales consultant or customer service agent has viewed the lead or transcript, and catch any that have fell through the gaps. Jignesh and the team make everything simple and are a pleasure to work with.

Blake Moffat

Marketing Manager - Nepean Motor Group

I implemented the Live Chat service to our network of websites as an alternative means of communication with our audiences. In the past six months, I have seen some impressive results that actually exceeded my expectations; we have generated over 1800 leads and sold over 300 cars, producing an average monthly conversion rate of 20%. The Live Chat team has always been open to our suggestions on how to continually improve the online experience we offer our customers, and they have worked closely with us on delivery quality leads, rather than quantity. I believe this has been an effective tool in our online marketing mix, and I would highly recommend them for your consideration.

Michael Domotor

Group Manager - Digital Transformation and Brand

We are currently using Live Chat at our dealership and have been so happy that our website visitors are able to connect with us 24/7. We aim to improve our dealership and in conjunction with Live Chat Agent we know we can achieve this.

Adam Mears

Dealer Principal