{"id":130,"date":"2020-09-15T02:24:06","date_gmt":"2020-09-15T02:24:06","guid":{"rendered":"https:\/\/www.livechatagent.com.au\/blog\/?p=130"},"modified":"2020-09-15T02:24:06","modified_gmt":"2020-09-15T02:24:06","slug":"managed-live-chat-services-for-automotive-dealers","status":"publish","type":"post","link":"https:\/\/www.livechatagent.com.au\/blog\/managed-live-chat-services-for-automotive-dealers\/","title":{"rendered":"Managed Live Chat Services for Automotive Dealers"},"content":{"rendered":"

You have already come across a lot of methods to market your brand, drive more traffic and increase your conversions.<\/p>\n

If a fully managed live chat service is not one of them, you might need to think again.<\/p>\n

It\u2019s just common knowledge to know that it gives a better impression when you respond faster to a potential customer than making them wait around and your digital presence is your first chance to make that impression.<\/p>\n

\"Live<\/p>\n

A quick response will not only make them happy but it increases the chances of conversion. Live chat has become an integral part of customer service and many B2B companies are utilising it on their websites.<\/p>\n

Do you know why? It helps business. It helps people. Therefore, it helps your bottom line!<\/p>\n

Let\u2019s look at what a fully managed live chat service brings in for automotive dealers and why it\u2019s paramount to your online presence.<\/p>\n

It Helps you to Improve your Lead Conversion<\/strong><\/h2>\n

A study on 433 sales teams conducted by Drift was looking at how fast sales associates were responding to new enquiries coming from their internal websites. It found that there was a ten-fold decrease in the odds of making a contact with a lead after just five minutes without a response.<\/p>\n

Waiting for more than 10 minutes led to losing nearly all potential leads, and if you think about it 10 minutes is not a large time frame. If you have staff moving cars, delivering to a Customer or even taking a smoke break your 10 minute window closes.<\/p>\n

In today\u2019s swipe-left-swipe-right world, nobody waits for a response. If they\u2019re not getting a quick response, they will bounce back to Google and click the next link.<\/p>\n

So if you want to engage with every lead and make the most of your marketing, there\u2019s simply no other way to do faster and more cost effectively than a managed live chat service.<\/p>\n

Can you take the risk that you’re losing customers while you\u2019re busy, or even asleep? I don\u2019t think any business across Australia would answer yes, so you need to keep reading.<\/p>\n

\"Chat<\/p>\n

Make Sure you\u2019re Helping People even When you\u2019re Closed<\/strong><\/h2>\n

Ever thought of being in touch with potential customers outside of business hours? A managed live chat service makes it possible to stay connected with your audience 24\/7.<\/p>\n

It makes sure that a potential lead is attended to and you can open your dealership the next day smiling knowing that you haven\u2019t risked losing even one potential customer.<\/p>\n

A fully managed live chat service works 24\/7 responding to queries directly in a matter of seconds and providing superior customer service, the way people expect it to be. How awesome is that!!<\/p>\n

Often, the difference between you and your competitor comes down to who has the right answers at the right time. Realising that people who engage in chat are ready for information now can mean the difference between a bounced visitor and potential customer. And as an automotive dealer, you know that speed of response sets you apart from your competitors.<\/p>\n

Deal with Objections Instantly<\/strong><\/h2>\n

How many times when you had questions that weren\u2019t answered in FAQs or any other web page did you just go back to google and start again?<\/p>\n

You wanted help but something drove you away.<\/p>\n

Believe me, it happens a lot.<\/p>\n

If a potential customer has a burning question and if that\u2019s not dealt with quickly, they\u2019re going elsewhere.<\/p>\n

Now imagine a managed live chat service monitoring all your customer queries, answering them and dealing with any questions or objections they have, around the clock. Isn\u2019t it amazing!!<\/p>\n

Sell More Automobiles<\/strong><\/h2>\n

A fully managed live chat service utilises state-of-the-art conversation training designed specifically to assist your customers in the first step towards buying their car.<\/p>\n

At Live Chat Agent, we analyse the modern trends in customer communication preferences and generate high quality leads from your website traffic. It becomes an extension of your dealership with stellar customer service while letting you do what you do best \u2013 sell cars.<\/p>\n

With the integration of a fully managed live chat service<\/a>, you will see an increase in customer interaction, leads, and ROI of your online marketing. This leads to a direct increase in your sales.<\/p>\n

Conclusion<\/strong><\/p>\n

A fully managed live chat service makes it easy for your customer to connect with your automotive dealership, boosts online lead conversion and presents an awesome customer experience.<\/p>\n

Do you really have to think twice?<\/p>\n

\"Live<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

You have already come across a lot of methods to market your brand, drive more traffic and increase your conversions. If a fully managed live chat service is not one of them, you might need to think again. It\u2019s just common knowledge to know that it gives a better impression when you respond faster to<\/p>\n

Read More<\/a><\/p>","protected":false},"author":1,"featured_media":131,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[20,11,4,19],"class_list":["post-130","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-managed-live-chat","tag-auto-dealer-live-chat","tag-fully-managed-live-chat","tag-live-chat","tag-managed-live-chat"],"yoast_head":"\nManaged Live Chat Services for Automotive Dealers - Live Chat Agents<\/title>\n<meta name=\"description\" content=\"In this post, let\u2019s look at what a fully managed live chat service brings in for automotive dealers and why it\u2019s paramount to your online presence.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.livechatagent.com.au\/blog\/managed-live-chat-services-for-automotive-dealers\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tracey Horey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.livechatagent.com.au\/blog\/managed-live-chat-services-for-automotive-dealers\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.livechatagent.com.au\/blog\/managed-live-chat-services-for-automotive-dealers\/\"},\"author\":{\"name\":\"Tracey Horey\",\"@id\":\"https:\/\/www.livechatagent.com.au\/blog\/#\/schema\/person\/0579a28b1fff39abaada26fb0d7b983a\"},\"headline\":\"Managed Live Chat Services for Automotive Dealers\",\"datePublished\":\"2020-09-15T02:24:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.livechatagent.com.au\/blog\/managed-live-chat-services-for-automotive-dealers\/\"},\"wordCount\":758,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.livechatagent.com.au\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.livechatagent.com.au\/blog\/managed-live-chat-services-for-automotive-dealers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.livechatagent.com.au\/blog\/wp-content\/uploads\/2020\/09\/Live-Chat-1.jpg\",\"keywords\":[\"auto dealer live chat\",\"Fully Managed Live Chat\",\"live chat\",\"managed live chat\"],\"articleSection\":[\"Managed Live Chat\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.livechatagent.com.au\/blog\/managed-live-chat-services-for-automotive-dealers\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.livechatagent.com.au\/blog\/managed-live-chat-services-for-automotive-dealers\/\",\"url\":\"https:\/\/www.livechatagent.com.au\/blog\/managed-live-chat-services-for-automotive-dealers\/\",\"name\":\"Managed Live Chat Services for Automotive Dealers - 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