Live Chat Integrations
Live Chat Agent seamlessly integrates Facebook Marketplace, Messenger and Xtime enabling you to deliver superior customer service.
The power of managed live chat integration with these platforms gives you access to a wider range of customers and business growth.
Facebook Integration
Millions of people around the globe use Facebook Marketplace to look for used cars. Live Chat Agent makes it easy for you to sell on this platform. After all, we were the 1st Facebook Marketplace partner for the Australian automotive industry!
How does Facebook Marketplace work for you?
- Your used car details with pictures are posted to Facebook Marketplace.
- We respond to all the inbound enquiries and talk to those customers through Facebook Messenger.
- Generate qualified leads through Facebook and deliver them into your CRM in real-time.
Watch your leads increase in quality with Marketplace integration.
Facebook Messenger
Having a business page on Facebook exposes your products and services to millions of users around the world. Our 24/7 live chat agents strike up conversations with your Facebook visitors and answer questions in real-time.
Positive Engagement
While you spend money bringing potential customers to your Facebook page, we engage them at the right moment and initiate a positive buying experience for them. We turn your facebook visitors into qualified leads and eventually into happy customers.
Reach the Right Customers
Integration of our live chat services with the Messenger platform enables you to reach the right customers without losing them to your competition.
The power of social media delivered to you.
Google Integration
Track live chat interaction metrics on Google Analytics.
Google My Business
With the text messaging extension, we will respond to your mobile customers 24/7 to generate qualified leads. You can just focus on the core activity of converting them into sales.
Google Analytics
You can measure and compare team performances, understand customers better with demographics data and derive insights on engagement behaviours across your website. See how Live Chat Agent compares with your other lead generation activities.
Track, measure and improve with Google Analytics.
Xtime Integration
Book service appointments through chat. We have integrated our live chat software with Xtime to deliver more appointments and increased customer satisfaction.
Easy Scheduling
Your customers can book service appointments through chat. Our 24/7 friendly chat agents ensure questions are answered immediately.
Smart Solution
Drive customer loyalty and create the ultimate service experience through Xtime. Monitor and track progress through the reporting dashboard. View results and compare.
The quintessential customer experience with Xtime.
