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Training Your Live Chat Agents: Tips for Success!

Live chat support is fast becoming one of the most popular channels for customer support. It is an efficient way for businesses to offer fast and effective customer service. With live chat, customers can have their questions answered in real time without waiting on hold or navigating through complicated phone menus. However, training your chat

The Definitive Guide to Live Chat in 2021

Fully managed Live chat agent

In the digital superhighway, success is all about being fast – how fast a search engine brings you up, how fast your brand strikes at first glance and how fast you respond to users. Do you know that your new customers are on your website right now? Are you talking to them now? How do