Managed Live Chat Services Archives

Training Your Live Chat Agents: Tips for Success!

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Live Chat Agent

Posted on April 20, 2023

Live chat support is fast becoming one of the most popular channels for customer support. It is an efficient way for businesses to offer fast and effective customer service. With live chat, customers can have their questions answered in real time without waiting on hold or navigating through complicated phone menus. However, training your chat

How to Manage Your Own Live Chat?

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Fully Managed Live Chat Managed Live Chat

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Posted on March 25, 2022

What to do if you are a small business and want to manage your own live chat? A major challenge for small businesses is selecting and implementing tools that deliver positive ROI without requiring too much time and effort. Small businesses need efficient solutions particularly when we are looking at something like live chat. Effective

Live Chat Success for Smaller Businesses –Professional Tips

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Fully Managed Live Chat

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Posted on January 31, 2022

Live Chat Success for Smaller Businesses

Have you ever thought about how live chat could enhance your business? How could it improve your business by ensuring better communication with your customer? We at LiveChat Agent have been in this field for quite some time now, and almost daily, we see the benefits that a managed live chat service brings to our customers and

Best Live Chat Features for Your Business

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Live Chat Tool

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Posted on July 14, 2021

In today’s world, customers have become more demanding. If they feel that they are not being given their due importance, they are not hesitant about moving on. It has become critical for any business, large or small, to provide efficient and professional customer service to retain customers. Most customers have started to prefer interacting with

Benefits of Outsourced Live Chat

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Managed Live Chat

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Posted on June 21, 2021

What is Live Chat? Live chat is a tool that lets a business communicate online with its clients in real-time. A visitor to the website can pose a query on the live chat app and expect a prompt reply. Live chat is an alternative to phone calls and email. It is very effective; almost 80%

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